88phx Privacy Policy

1. Introduction

88phx ("88phx," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the 88phx platform located at https://88phx.net (the "Platform"). This Privacy Policy describes how 88phx collects, uses, discloses, stores, and protects personal information provided by or collected from users ("you" or "Player") in connection with your use of the Platform.

This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations, as administered by the National Privacy Commission of the Philippines ("NPC"). By using the 88phx Platform, you consent to the data practices described in this Privacy Policy.

This Privacy Policy should be read together with the 88phx Terms & Conditions, which govern your use of the Platform generally. Capitalised terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

2. Personal Data We Collect

88phx collects personal data that you provide directly to us, as well as data collected automatically when you use the Platform. The categories of personal data we collect include:

2.1 Data You Provide to Us

2.2 Data Collected Automatically

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, wagers placed, session duration, click patterns, and navigation paths within the Platform.
• Location Data: General geographic location derived from your IP address, used to verify that you are accessing the Platform from the Philippines.
• Cookie Data: Data collected via cookies and similar tracking technologies as described in Section 8 of this Privacy Policy.

3. How We Use Your Personal Data

88phx uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your 88phx player account, including processing your registration, verifying your identity, and managing your account settings.
• Service Delivery: To provide you with access to the games, features, and services available on the 88phx Platform, including processing deposits, withdrawals, and bonus credits.
• Identity Verification (KYC): To verify your identity and age in compliance with Philippine anti-money laundering regulations and gaming regulations, including the requirement that all players be at least 21 years of age.
• Anti-Money Laundering (AML) Compliance: To monitor transactions and account activity for suspicious patterns in compliance with Republic Act No. 9160 (Anti-Money Laundering Act) and related regulations.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates via SMS or email, subject to your marketing preferences. You may opt out at any time.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and security of the 88phx Platform.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming behaviour and, where appropriate, proactively reach out to players who may be exhibiting signs of problem gambling, in accordance with our responsible gaming obligations.
• Legal Compliance: To comply with applicable Philippine laws, regulations, court orders, and regulatory requirements, including those imposed by PAGCOR.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, 88phx processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you (the Terms & Conditions), including providing access to the Platform, processing transactions, and managing your account.
• Legal Obligation: Processing is necessary to comply with our legal obligations under Philippine law, including KYC/AML requirements, gaming regulations, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform, including fraud prevention, security monitoring, and platform analytics, provided these interests are not overridden by your rights and interests.
• Consent: For marketing communications and non-essential cookies, we rely on your consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing and Disclosure

88phx does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Game Providers: Third-party game software providers whose games are available on the 88phx Platform may receive limited technical data necessary to deliver the game experience.
• Payment Processors: E-wallet providers (GCash, PayMaya) and banking partners (BPI, BDO, Metrobank, UnionBank, and others) receive the financial data necessary to process your deposits and withdrawals.
• Identity Verification Services: Third-party KYC and identity verification providers may process your identity documents and biometric data to verify your identity on our behalf.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine regulatory bodies may receive data as required by law or regulation.
• Law Enforcement: We may disclose personal data to law enforcement agencies or courts where required by a valid legal order, warrant, or subpoena issued under Philippine law.
• IT and Security Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on our behalf under strict data processing agreements.

6. Data Retention

88phx retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a period of five (5) years following account closure, in compliance with Philippine AML record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Retained for five (5) years following account closure or the completion of the transaction to which they relate.
• Customer Support Records: Retained for three (3) years from the date of the interaction.
• Marketing Preferences: Retained until you withdraw your consent or request deletion.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with 88phx's data disposal procedures.

7. Data Security

88phx implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the 88phx Platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While 88phx takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your own account credentials. If you believe your account has been compromised, please contact 88phx support immediately via live chat.

8. Cookies and Tracking Technologies

88phx uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. The following categories of cookies are used:

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the 88phx Platform. For more information on managing cookies in your browser, refer to your browser's help documentation.

9. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 88phx:

• Right to Be Informed: You have the right to be informed of how your personal data is collected, used, and processed, as set out in this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data that 88phx holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held by 88phx. You may update most account information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. You may exercise this right at any time through your account settings or by contacting support.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that 88phx has violated your data privacy rights.

To exercise any of the above rights, please contact the 88phx Data Privacy Officer via live chat or by email at [email protected]. We will respond to all verified data subject requests within fifteen (15) business days, in accordance with NPC guidelines.

10. Children's Privacy

The 88phx Platform is strictly intended for persons aged 21 years and above. 88phx does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has provided personal data to 88phx, please contact us immediately via live chat so that we can investigate and take appropriate action.

11. Changes to This Privacy Policy

88phx reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. The date of the most recent revision is displayed at the top of this page. Where changes are material, 88phx will notify registered players via SMS or in-platform notification prior to the changes taking effect.

Your continued use of the 88phx Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 88phx, please contact our Data Privacy Officer:

• Live Chat: Available 24/7 through the 88phx Platform
• Email: [email protected]
• Response Time: Within fifteen (15) business days for formal data subject requests; within one (1) business day for general enquiries
• Operating Hours: Philippine Standard Time (GMT+8)

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your privacy concern.